Skip to content
CRIO Company News
1 Minute Read

Here When You Need Us, 24 Hours a Day

Team CRIO is excited to announce that 24-hour live chat support is now available for our global network of users. Over the last year, we’ve onboarded hundreds of new sites worldwide. And when you need help, one of CRIO’s skilled experts will be on-hand to give you the answers you need, fast.

Here’s a recap of support options available for CRIO users:

  • Live Chat: Available 24 hours a day, 5 days a week
  • Email Support: Available to all users at support@clinicalresearch.io
  • CRIO Help Center: Online knowledge base, training hub and community forum.

Now you can find CRIO support at any time, no matter where you are or what time zone you’re in. When you need help, simply live chat with one of our support agents, 24/5 directly from your CRIO dashboard.

by Daenya McDonald Marketing Director
Share this post
You may also find interesting
Explore our Blog
CRIO Company News
3 Minute Read -

Empowering Clinical Research Sites with CRIO & StudyKIK: A Winning Combination for Sponsors and Sites Alike

The clinical trials landscape is evolving rapidly, and both clinical research sites and sponsors are under immense pressure to streamline operations, recruit and retain patients, and accelerate trial timelines. To meet these demands, clinical research sites need solutions that reduce administrative burden, enhance patient engagement, and improve data management—all while providing sponsors with better control...

CRIO Company News
2 Minute Read -

Empowering Clinical Sites to Build Thriving Patient Communities through Patient Qualifier (PQ) and CRIO

Clinical research is evolving, and the Patient Qualifier (PQ) and CRIO collaboration offers an integrated ecosystem that empowers sites to build trust, enhance engagement, and improve patient retention across trials. 1. The Importance of Patient Communities Patient communities are transforming how clinical sites engage with participants by offering ongoing support, education, and connection. This approach...

CRIO Company News
3 Minute Read -

9 Easy Ways to Display CRIO Badges to Boost Your Site’s Credibility

As the clinical research industry embraces digital transformation, sites must continuously demonstrate innovation, compliance, and operational excellence to differentiate themselves and build trust with sponsors, CROs, and patients. CRIO’s newly launched Badge Program enhances recognition of sites actively utilizing CRIO eSource or the Medical Records API, by providing them an effortless way to showcase their...

Get articles delivered to your inbox, every week