Here When You Need Us, 24 Hours a Day

Team CRIO is excited to announce that 24-hour live chat support is now available for our global network of users. Over the last year, we’ve onboarded hundreds of new sites worldwide. And when you need help, one of CRIO’s skilled experts will be on-hand to give you the answers you need, fast.

Here’s a recap of support options available for CRIO users:

Live Chat: Available 24 hours a day, 5 days a week
Email Support: Available to all users at support@clinicalresearch.io
CRIO Help Center: Online knowledge base, training hub and community forum.

Now you can find CRIO support at any time, no matter where you are or what time zone you’re in. When you need help, simply live chat with one of our support agents, 24/5 directly from your CRIO dashboard.

CRIO Bugathon – Building the Ultimate Platform

While bugs are as natural in coding as they are in nature, we don’t want them creeping into our code. At CRIO, we have established various processes and procedures to handle bugs. At the close of 2022, we hosted a Bugathon, part of our ongoing efforts to deliver best-in-class quality. The Bugathon was a two...

CRIO Welcomes Dr. Margaretta Nyilas to its Board of Directors

BOSTON, MA – November 3, 2022 – CRIO, the industry’s leading eSource provider, announces the appointment of Dr. Margaretta Nyilas to its Board of Directors, effective immediately. Dr. Nyilas is a biopharmaceutical executive with over twenty years of diverse global industry experience, formerly at Otsuka Pharmaceuticals, Bristol Myers Squibb and Click Therapeutics. She has a...

3 Reasons to Visit CRIO at SCRS 2022

SCRS 2022 starts next week. Here are 3 reasons to stop by Booth 401 and meet Team CRIO. We’ll see you there! Friday, Oct.7 at 10:30 am. Master Workshop #1 : How the World’s Leading Vaccine Network Reduced Protocol Deviations by 40% 2. Meet the team behind the industry’s leading site-based eSource technology. CRIO delivers...