Our Company

Prior to co-founding CRIO, Raymond owned and operated a clinical research site. As co-CEO he provides leadership for product development, engineering, and corporate strategy. He has over 10 years of management consulting experience, including The Boston Consulting Group. He also started Bench Core, a real estate data analytics company that was acquired by RefineRE. He began his career as an attorney and has JD and BA degrees from Harvard University.

With 25+ years’ experience, Jonathan Andrus brings extensive expertise developing eClinical services that integrate data and technology to optimize study execution. As co-CEO of CRIO, Jonathan is responsible for customer success, sales, marketing, finance, compliance, and people programs. With CRIO’s focus on reimagining the clinical trial process, Jonathan is committed to driving innovation, reducing site burden, and challenging the clinical trial data status quo.

An active thought leader and presenter, Jonathan is a two-time chair of the Society for Clinical Data Management (SCDM) and currently serves as the society’s treasurer. Jonathan is an active member of SCDM, DIA, DTRA, eCOA Consortium, and ASQ. Jonathan earned his bachelor’s and master’s degrees from Temple University’s College of Liberal Arts and Graduate School of Pharmacy. He is a certified quality auditor (CQA), a certified clinical data manager (CCDM®), and a veteran of the US Army Military Intelligence Corps.

Sue Vestri has an extensive background comprising nearly 30 years of experience managing financial operations across a variety of industries, with a focus on leading edge software technology. She has significant leadership experience, and excels working in fast-paced and high growth environments. 

Prior to joining CRIO, Sue served as the CFO for Greenphire, also a Riverside portfolio company at the time. Sue’s Greenphire experience is notable as they work in the clinical trial software space, allowing her to learn the industry that CRIO also specializes in.

Among her accolades, Sue was awarded the 2016 CFO of the Year Award in the Private Company Category by the Philadelphia Business Journal, along with the Dell Corporate Strategy SVP Excellence Award in 2012. 

As CRIO’s new CFO, Sue will utilize her finance, leadership, strategy, M&A and business integration expertise to ensure a seamless transition as we continue to expand and grow following our recent investment from the Riverside Company. 

Rick graduated with a degree in Marketing from the Pennsylvania State University and is a member of the Hammond Society, having served on Penn State’s Smeal College of Business Alumni Society Board of Directors from 1999 through 2013. Rick is also one of the founding members and former President of the Smeal Business Club of Philadelphia.

Matt boasts 25 years of software development and leadership roles for a range of companies, from established, consumer-facing software to cutting edge, medical startups. An avid practitioner of Agile planning and delivery, Matt focuses on building and leading high-performing teams to produce best-in-class software products and technologies. Matt is a graduate of Stonehill College and has a master’s degree in Software Engineering from Brandeis University. He resides in New Hampshire with his wife and three sons.

Brook has more than 20 years working in various aspects of drug development including work for CROs (clinical and preclinical), CDMOs, and eClinical technology companies. In addition to extensive experience building and leading marketing and sales teams, Brook has also filled roles in project management and technology.

Kristen’s expertise in the CRIO software suite is unmatched. Kristen is CRIO’s in-house product guru who brings an analytical approach to identifying product success and solving platform issues. Kristen earned a BA in Business Management and Mathematics from Lesley University. Ultimately, life is all about balance. Off hours, you’ll find her unwinding at one of Boston’s many craft breweries, or watching “The Office” with her pit bull, Sasha.

Tony has established a reputation for being an agile and motivational leader of our customer success team. Tony comes to CRIO with over a decade of experience in customer success management and championing customer-centric tech solutions. Most recently, Tony served as a customer success manager at Datadog, a monitoring and security platform for cloud applications. He is currently pursuing a certification in Management & Leadership from Wharton Business School.

With over 20 years of experience in the technology industry, Bala has shaped several cutting-edge engineering developments. Bala was a member of America Online’s core team that launched AOL Instant Messenger. At Seachange, he helped build software that ran on a majority of cable systems, delivering over 50% of video on demand content to U.S. households. At CRIO, Bala partners with other strategic owners to manage  CRIO’s back-end systems. Bala holds a BS in Physics from the University of Massachusetts.

Josh is a dynamic Senior Human Resources leader with over a decade of experience in optimizing HR processes through strategic technology implementation and data-driven insights. Before joining CRIO, he served as the Senior Director of HR Technology at Steward Healthcare. Josh is a certified Professional in Human Resources (PHR) and holds additional certifications in HR Data Analytics and Compensation.

He graduated from Nichols College and earned his MBA from Southern New Hampshire University. Josh resides north of Boston with his wife, their daughter, and their two dogs.

As the Senior Director of Corporate QA and Compliance, Marc is leading the corporate security, quality and compliance initiatives at CRIO. Additionally, he’s serving as CRIO’s Data Protection Officer. Prior to CRIO, Marc was leading the Quality Assurance efforts at snapIoT, now part of Labcorp Drug Development. Before snapIoT, Marc was a key member of the Corporate Compliance and QA group at Clinical Ink from 2012-2021 and served as its Data Protection Officer from 2018 to 2021.

As an advisory engineer, Brendan provides technical direction and serves as a bridge between CRIO’s development teams. Brendan has been at CRIO since 2019, and has led engineering work on some of CRIO’s biggest recent technical efforts, including a redesign of eSource data collection. Brendan is dedicated to mentoring junior engineers, promoting coding best practices, and fostering a strong, collaborative development culture. In his free time, Brendan enjoys painting, cooking, board games, and hanging out with his pet bunny rabbit, Bella.